On April 28 Wiles opened an account she said would "share occasional updates about the work we do at the White House," stressing a focus on "advancing President Trump’s agenda" and welcoming different viewpoints. The account — which initially had no profile photo — was amplified by Vice President JD Vance via a retweet, even as some followers blasted the move online.
Wiles, who oversees the Secret Service, has been blamed for a serious security breach at the White House Correspondents' Dinner after shots were allegedly fired into the Washington Hilton Hotel. Reports say she convened urgent meetings with the Secret Service and the Department of Homeland Security and ordered a security review; sources say the incident could jeopardize her role.